Joshua Cragan

Joshua Cragan's work experience begins with their current role as a Salesforce Business Analyst at the Patient-Centered Outcomes Research Institute (PCORI). Prior to this, they worked at MSA - The Safety Company, where they also held the position of Salesforce Business Analyst. In this role, they collaborated with cross-functional teams to identify opportunities for system and process improvement.

Before their time at MSA, Cragan served as a Technical Support Manager at Mindmatrix for six years, from 2016 to 2021. Additionally, they worked as a Marketing Manager at Main Street Medical Consulting in 2015, where they led marketing efforts, developed and managed the company's website and client portal, and implemented various marketing strategies.

Cragan's experience at Mindmatrix began in 2006. Joshua served as a Sales and Marketing Consultant, assisting small to medium-sized businesses with their marketing and sales efforts. Joshua also held the role of Support Services Specialist, where they planned, set up, and supported customers on marketing and sales solutions.

Prior to Mindmatrix, Cragan worked as a Webmaster at Superior Walls by Precast Concrete Solutions in 2005.

Overall, Joshua Cragan has a diverse background in Salesforce analysis, technical support, and marketing, with a focus on system improvement and process optimization.

Joshua Cragan earned an Associate's degree in multi-media from Pittsburgh Technical College between the years 2004 and 2006. In addition, they have obtained a certification in Hubspot inbound, although specific details such as the institution and date of acquisition are unavailable.