Devonte Cobbs

Customer Experience Agent at PatientFi

Devonte Cobbs has a diverse work experience in various roles and industries. Devonte started their career as a Teaching Assistant and Event Coordinating Assistant at Vanguard University of Southern California in 2018. In these roles, they were responsible for filing and organizing class assignments, proctoring exams, and providing excellent service to guests. From 2017 to 2018, Devonte worked as a Supervisor at Kmart, where they led a team of 5, coached and trained employees, and handled customer service issues. In 2018, they also worked as an Assistant Manager at Starbucks, demonstrating excellent customer service, training and leading a team of baristas, and preparing menu items. From 2020 to 2021, Devonte served as a Sales & Customer Support Team Lead at YouMail Inc., reaching out to prospective clients, closing sales, and utilizing CRM software. From 2021 to 2022, they worked as an Associate Home Advisor at Better, developing relationships with borrowers, demonstrating product knowledge, and assisting clients with mortgage applications. Most recently, in 2022, Devonte worked as a Driver for Uber, delivering various items to customers while ensuring safe driving and efficient service. Devonte is currently working at PatientFi as a Customer Experience Agent, starting in 2023.

Devonte Cobbs attended Lee's Summit Sr. High School from 2011 to 2014 and obtained a High School Diploma. Devonte then enrolled at Vanguard University of Southern California from 2016 to 2018, where they pursued a Bachelor of Arts degree in Business Administration and Management, with a focus on General studies.

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Timeline

  • Customer Experience Agent

    July, 2023 - present