Marie Santenac has extensive experience in customer service and sales, currently serving as Chargée de Service Client at PATYKA since August 2020, where responsibilities include the creation and structuring of customer service procedures and contact channels. Prior to this, roles at SEPHORA included Beauty Sales Advisor and Project Manager for Client Satisfaction, focusing on client consultations, managing store operations, and team scheduling. Experience also includes positions in project management and communication at Wunderman Groupe France, administrative support at L'Atelier Vendôme, and internships at Ernst & Young. Marie holds a Master's degree in Marketing & Strategy from Université Paris Dauphine - PSL and further education in gemology.
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