Augusta Ceglia

Augusta Ceglia has over 30 years of experience in the travel industry, with a focus on managing and supporting reservations teams. Augusta'smost recent role was as the Director of Reservations Support at Paul Gauguin Cruises since 2022. Prior to that, they held the position of Manager of Reservations and Sales Support at Crystal Cruises from 2019 to 2022, where they were responsible for training and coaching teams to provide excellent customer service, improving sales and reducing errors. Before working at Crystal Cruises, Augusta held various management positions at Bayview Loan Servicing, LLC, including Call Center Manager and Call Center Supervisor. Augusta also has experience as the Director of Guest Services at Jungle Island and as the Assistant Director of Cruises and Travel at Interval International. Augusta began their career as a Control Reservations Agent at Ecuatoriana de Aviacion in 1985.

Augusta Ceglia completed their education in a chronological order. Augusta attended Colegio Americano de Quito, although specific dates of their enrollment and any degrees or fields of study are not provided. Following this, in 1985-1986, they attended Brighton Hospitality University-England where they earned an associate degree in Business with a focus on Hospitality and Travel Management. Continuing their education, Augusta attended Pontificia Universidad Católica del Ecuador from 1986 to 1989, obtaining another associate degree. This time, their degree was in Business with a specialization in Economics.