TO

Tim O'Brien

Head Of Customer Enablement at Paxos

Tim O'Brien has a diverse work experience spanning several roles and industries. Tim started their career at the Simon School of Business as an Analyst & Repair Technician, where they migrated reports and delivered Level 2 tech support. Tim then joined the MSN adCenter Project as a Technical Lead, managing the creation of an automated reporting system and performing campaign management tasks. Tim later worked at Microsoft as a Search Account Manager, building effective campaigns and achieving revenue targets for clients in various industries.

After their time at Microsoft, Tim supported himself while traveling globally, gaining valuable self-growth experiences. Tim then joined AppNexus, where they held multiple roles including Product Specialist and Manager for Console, Business, and Audit Support. Tim developed teams, resolved client issues, implemented continuous improvement methodologies, and focused on talent development.

Following their tenure at AppNexus, Tim worked as the Head of Technical Support at Cockroach Labs, where they built a global support team and created incident management processes. Currently, they are serving as the Head of Customer Enablement at Paxos.

Throughout their career, Tim has demonstrated strong leadership skills, the ability to adapt to different environments, and a track record of delivering results.

Tim O'Brien attended the University of Rochester from 2001 to 2006, where they earned their Bachelor of Arts degree in Philosophy. Prior to their university education, Tim attended HTHS, although no specific degree or field of study is provided for this period.

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Timeline

  • Head Of Customer Enablement

    March, 2021 - present

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