Teresa Doherty MBCI is a seasoned professional with extensive experience in operational resilience and business continuity management. Currently serving as the Head of Operational Resilience at Pay.UK since November 2023, Teresa previously held the position of Senior Business Resilience Manager in the Financial Services sector. With a background in prestigious institutions such as NatWest Markets Plc, where Teresa was Vice President of Business Resilience, and New York University Abu Dhabi in Business Continuity Leadership, Teresa has consistently demonstrated leadership in developing and managing effective business continuity frameworks. Earlier roles included managing business continuity teams at the Royal Bank of Scotland, with a focus on compliance and operational support, and pivotal positions at The Phoenix Group and National Bank of Abu Dhabi, emphasizing strategic recovery solutions and crisis management. Teresa holds a BA Hons in Business Studies from The University of Huddersfield and A Levels from Xaverian College, Manchester.