Allen Manchester

Allen Manchester is a seasoned professional with expertise in workforce management and analytics. Currently serving as a Senior Workforce Analyst at Paychex since October 2022, Allen collaborates with a team to enhance staffing, planning, and capacity management across multiple sites. Previously, as a Real Time Coordinator at Truepill, Allen focused on improving customer support efficiency, while at TTEC, Allen specialized in intraday workforce management for the finance sector. Allen's career also includes a role as Front Office Supervisor at Residence Inn by Marriott, where a commitment to customer satisfaction and operational efficiency was maintained. Allen holds a high school diploma from Fallston High School and is pursuing a Bachelor's degree in Disaster Science and Emergency Management from Louisiana State University, expected to graduate in May 2028.