Edvin Cornejo

Edvin Cornejo possesses extensive experience in customer support and technical assistance roles, with a focus on global banking and software solutions. Currently serving as Customer Support Escalation Lead at Paymentology, Edvin handles escalations for VISA, MC, and UnionPay clients. Previous positions include Technical Support Specialist at Mixmax, where assistance was provided for Google Chrome and Mixmax extensions, and Technical Support Representative at Paymentology addressing transaction disputes. Earlier experience as Onboarding Team Manager at Trilogy involved overseeing new hire processes, while roles at TELUS International and Sykes Enterprises focused on providing technical support for Google services and travel reservations, respectively. Edvin also has a background in education, having taught French and Spanish in various educational settings. Edvin holds a Bachelor's Degree in Modern Languages with a specialization in English and French from Universidad de El Salvador.