Lucas DiFalco

Technical Account Manager at PaymentWorks

Lucas DiFalco has a diverse work experience spanning various industries. Lucas started their career in 2009 as a Meat Clerk at BJ's Wholesale Club. From 2013 to 2015, they served as a Hospital Corpsman in the US Navy, providing medical support in high-stress environments and training junior corpsmen. After leaving the Navy, they worked as a Tech Partner at Coordinated Health, assisting nurses in patient care. In 2017, Lucas worked as a Live Event Bartender at The Shawnee Inn and Golf Resort, managing mobile bars and supervising staff for large events. Lucas then transitioned to a role as a Bartender at the Original Pocono Pub Corp, where they prioritized customer service and ensured compliance with safety guidelines. In 2020, Lucas joined Shift4Shop as a Technical Support Specialist, assisting merchants with store customization and handling support tickets. Lucas was later promoted to Technical Account Manager, providing solutions and service to clients. In 2022, Lucas became a Technical Account Manager at PaymentWorks. Starting in 2023, they also took on the role of a Teacher Assistant at 2U. Overall, Lucas DiFalco's work experience demonstrates their ability to adapt to different environments and their strong commitment to customer service and team support.

Lucas DiFalco's education history includes earning an Associate's degree in Computer Technology/Computer Systems Technology from American Military University from 2021 to 2023. Prior to that, they attended the University of Pennsylvania in 2021, where they obtained a Penn LPS Coding Bootcamp Certificate. From 2016 to 2018, Lucas studied Social Work at East Stroudsburg University of Pennsylvania, although they did not receive a degree from that institution.

In addition to their formal education, Lucas DiFalco has also obtained certifications outside of traditional academic settings. Lucas acquired the AWS Partner: Accreditation (Technical) certification from Amazon Web Services (AWS) in January 2022. In March 2021, they completed the HTML Essential Training certification offered by LinkedIn.

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