Eva Xia has a diverse and extensive work experience spanning multiple industries and roles. Eva is currently working at Paystand as the Director of Revenue Operations, where they oversee the efficiency and effectiveness of the Customer Success organization. Prior to this, Eva worked at Auryc Inc. as a Customer Success Manager. In this role, they managed the entire customer journey and implemented workflow automation to optimize operations. Eva also worked as a Salesforce Certified Administrator at AdminToArchitect.com, participating in certification coaching programs and workshops on Salesforce best practices. Earlier in their career, Eva held various roles at EF Education First, including National Operations Manager and Regional Training Manager, where they led sales operations and developed training materials. Eva also has experience as a Sales Representative at Travel Affairs Limited and as a Business Owner of Internet Cafes. Eva's work experience showcases their expertise in revenue operations, customer success, Salesforce administration, and training and development.
Eva Xia completed a Master of Science in Business Analytics at Hult International Business School from 2020 to 2021. Prior to that, they pursued a Master of Business Administration (MBA) at the same institution from 2019 to 2020. Earlier in their education, they obtained a Master of Information Management and Systems from Monash University between 2008 and 2010. Eva's undergraduate degree is a Bachelor's degree in E-Commerce/Electronic Commerce from Jianghan University, which they earned from 2000 to 2004. In terms of additional certifications, Eva received various certifications in a range of subjects such as cyber security awareness, go-to-market planning, programming languages, social media, and data analysis from different institutions.
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