Darren Scrowston is the Chief Service Delivery Officer at PEACOCK ENGINEERING COMPANY, LLC. Darren has over 16 years of experience in technical support management, including 7 years in UK helpdesk/on-site teams and 11 years in international in-country teams. Darren has a strong track record in strategic management, planning, and alignment of team operation to commercial needs and the higher-level strategy of the Strategic Business Unit. Darren is experienced in systems and processes, including helpdesk and telephony technologies, engineering track ticketing systems, and Dynamics CRM. Darren is committed to continuous quality improvement and enhancement, and has managed both transactional and transformational change to recognised practises where required. Darren has provided service strategy, service delivery, helpdesk provision, and on-site technical resource on client and end user premises throughout Europe.
Darren Scrowston completed a management with business studies degree at York College in York, UK. Darren then went on to complete a field in business studies.
Their manager is Alan Cambridge, CEO. They are on a team with Liam Knapp - Chief Commercial Officer, Steve Chatten - Chief Technology Officer, and Mike Knapp - Commercial & Marketing Director, Consulting Partner.
Current role