Priyanka Juneja is an experienced Service Delivery Manager at Peak Scientific since July 2017, with expertise in utilizing SAP CRM and Zendesk for effective customer interaction. Prior to this role, Priyanka served as a Senior Engineer at Alcon from August 2013 to March 2017, focusing on maintaining customer satisfaction and troubleshooting medical eye equipment. Previously, as a Senior Service Engineer at Bausch + Lomb from February 2012 to July 2013, Priyanka managed an entire region while performing field engineer duties and ensuring customer satisfaction. Priyanka's career began at Becton Dickinson India Pvt. Ltd. from August 2010 to February 2012 as a Service Engineer, specializing in the repair and refurbishment of flow cytometers and blood culture equipment. Priyanka holds a B.Tech in Biomedical from Guru Jambheshwar University, completed in 2009, and a non-medical degree from Modern Vidya Niketan.
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