Charlotte Walker has extensive experience in customer service and sales management, currently serving as Managing Director at In the Making since February 2017, focusing on health, happiness, nutrition, and lifestyle. Concurrently, Charlotte has held the role of Customer Service Manager and Sales Support Representative at Pecan Deluxe Candy Company since February 2009, where responsibilities include developing and implementing sales strategies for the UK Bakery Sector. Charlotte's earlier positions include Customer Services Officer at Mercury North Ltd and Telesales & Licensing Officer at Commer Inns, demonstrating a long-standing commitment to customer service excellence. Educational qualifications include a degree in Customer Service Management from York Business College and coursework at Tadcaster Grammar School.
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