Janayra Rivera-Algarin

Janayra Rivera-Algarin has a diverse work experience spanning multiple industries. Janayra started their career in 2014 as a Team Member at Coldstone Creamery, followed by a role as a Computer Assistant at Highplains Library District in 2015. In 2016, they became a Team Lead Manager at Qdoba Restaurant Corporation before transitioning to a Service Desk Clerk role at King Soopers/City Market in 2017.

In 2018, Janayra worked as a Community Correction Specialist at Intervention Community Correction Services and later as a Corporate Trainer at Acquire. In 2020, they served as an Account Manager at Cogecomsa and as a Technical Trainer at Teleperformance.

Janayra's most recent work experience includes various roles at Peek, starting with a position as a Customer Onboarding Specialist in 2021. Janayra then progressed to the role of Customer Onboarding Specialist II before ultimately becoming the Onboarding and Implementation Team Lead in 2023.

Throughout their career, Janayra has developed expertise in customer service, training, account management, and administrative support.

Janayra Rivera-Algarin has a Bachelor of Science (BS) degree in Behavioral and Social Sciences from North Carolina Central University. Janayra previously attended the University of Northern Colorado from 2015 to 2018, where they obtained a Bachelor's degree in Psychology. In 2019, they also received a certificate in Social Media Marketing from Marketing School Ecuador. Additionally, they have obtained several certifications, including Influencing People, Leading People and Teams Specialization, Leading Teams, Inspiring and Motivating Individuals, and Managing Talent, all from Coursera.