Pegasus Laboratories
- Key Account Manager - E-commerce And Channels
Key Account Manager - E-commerce And Channels
Customer Service · Global
Job description
At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!
Summary:
As a member of the Sales Leadership Team, this position will be directly responsible for calling on assigned Key Accounts. In this role you will be required to develop and own strong customer relationships that enable development of sound business plans that will require working with many different peers and colleagues in execution.
Responsibilities:
- Assist in the development of an annual strategic sales plan and executing the plan to achieve established targets.
- Develop, implement and execute customer business plans with select accounts that potentially roll up to a larger plan.
- Present customer specific programs that are in support of business plan goals each year, specific to those select accounts.
- Execute customer programs by executing and communicating program dates, payments and support to your select accounts.
- Introduce new products and the promotion of those products and pricing programs as necessary with your select accounts.
- Provide business intelligence, which supports company growth initiatives including customer and internal product forecasting.
- Develop existing accounts by initiating behaviors that allow them grow them into National Accounts.
- Support specific national account activities in your area of expertise.
- Resolve customer concerns by investigating issues, developing solutions and providing sound resolutions to management.
- Manage OPEX and accruals within given budgets.
- All other duties as may be assigned.
Qualifications & Requirements:
- Bachelor’s degree in Management or Business or an equivalent combination of education and experience.
- Minimum of 6 years of progressively responsible experience in sales roles.
- Proven ability to meet sales goals and objectives with reporting capabilities.
- Highly developed customer service skills with a proven ability to develop strong client relationships.
- Motivated, self-starter with results and solution orientation and the ability to develop strong client relationship.
- Excellent communications and presentation skills.
- Although this position is home-base, extensive travel within the territory is required (70-90%)
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