Alana Pennino

Alana Pennino is an accomplished customer success professional with extensive experience across various industries. Currently serving as an Expert Customer Success Manager at Pendo.io, Alana previously held roles such as Sr. Strategic Customer Success Manager at Waggl, focusing on organizational improvement through employee engagement. At Glassdoor, Alana partnered with clients to enhance their branding and recruiting strategies. Alana's earlier roles include teaching and tutoring coordination at The Princeton Review, account management at Translations.com, project management at TransPerfect, and marketing assistance at John Wiley & Sons, Inc. Alana holds a B.A. in Visual Arts from UC San Diego and is pursuing continuing education in Principles of Management at Montgomery County Community College.