Christina L.

Christina L. is a skilled professional with diverse experience in the financial services sector, currently serving as a Member Experience Analyst at PenFed Credit Union since March 2021. In this role, Christina specializes in managing member-facing digital mortgage applications, overseeing content creation, documenting platform functionality, and collaborating with marketing teams for effective member communications. Christina's background includes roles such as Mortgage Loan Processor, Fraud Analyst, and Home Loan Specialist II at various companies, where expertise in data analysis, fraud detection, and customer support was honed. Christina holds a Bachelor of Science in Business Data Analytics from Arizona State University and recently completed a Back-end Software Developer Bootcamp at El Camino College.