Steve Norman

Steve Norman is currently working as a Service Desk Analyst at HCLTech, resolving incidents reported by users. Previous roles include Help Desk Analyst at HCL America, Inc., where Steve provided technical support and achieved a high first call resolution rate. Steve has a Bachelor's degree in Health Information/Medical Records Administration/Administration from Southern New Hampshire University and an Associate's degree in Health Information/Medical Records Technology/Technician from Ultimate Medical Academy.