Michelle Lolley

Banker/broker Operations Manager at PennyMac

Michelle Lolley serves as the Banker/Broker Operations Manager at PENNYMAC since May 2024, following a tenure as Operations Manager at CrossCountry Mortgage from July 2023 to October 2023. Previous experience includes roles such as Customer Success Champion at Sourcetek, where education on tax benefits focusing on the Employee Retention Tax Credit was emphasized, and Processing Manager at PHH Mortgage, managing vendor relations. At USAA, Michelle held the position of Senior Mortgage Processor, providing coaching to enhance member experience. Additional roles span across sales and consulting in the insurance sector, including significant contributions at HealthPlan Services and CIGNA. Michelle holds a Bachelor of Arts in Mass Communications from the University of Louisiana Monroe.

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PennyMac

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Being one of the top direct mortgage lenders in the country means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. We’re working every day to improve the experience of finding the right home loan for our customers’ unique needs and offering competitive rates on a wide range of products.


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5,001-10,000

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