Matthew Dale

Matthew Dale has a significant amount of experience in customer success management. Matthew currently works as a Customer Success Manager at People Data Labs. Prior to this, they held roles at Talkdesk, Podium, InMoment, and Workday. At Talkdesk, they served as a Manager and Team Lead in the Customer Success department, as well as a Mid Market Customer Success Manager. At Podium, they were a Strategic Customer Success Manager, Senior Customer Success Manager, and Customer Success Manager. At InMoment, they worked as an Enterprise Customer Success Manager. Matthew also gained experience as a Corporate Sales Development Intern at Workday.

Matthew Dale attended Brigham Young University from 2013 to 2017 and earned a Bachelor's Degree from the Marriott School of Business with a focus on Experience Design and Management. Matthew obtained several certifications from LinkedIn in 2022, including "Boosting Your Team's Productivity," "Building a Coaching Culture: Improving Performance Through Timely Feedback," "Coaching Skills for Leaders and Managers," "Coaching and Developing Employees," "Creating a High Performance Culture," "Delivering Employee Feedback," "Develop, Motivate, and Retain Employees," "Developing Your Team Members," "Employee Experience," "Inclusive Leadership," "Manager as Coach," "Negotiation Skills," "New Manager Foundations," "Performance Management: Setting Goals and Managing Performance," "Persuasive Coaching," "Practicing Fairness as a Manager," and "Prioritizing Effectively as a Leader." Matthew also obtained a certification in "Financial Intelligence" from Talkdesk in February 2023.