Carrie Vick

Carrie Vick possesses extensive experience in customer success, leadership consulting, and human resources technology. Currently serving as Director of Customer Success at PeopleFluent since April 2022 and as Founder of ForwardFactor since 2020, Carrie specializes in enhancing performance and growth for individuals and teams. Previous roles include Director of Customer Success at Reflektive and Customer Success Director at HireVue, where focus was placed on account management and strategic business transformation. Additional experience spans positions such as Talent Management Solutions Architect at Cornerstone OnDemand and Sr Manager roles in HRBPO Talent Delivery at Aon Hewitt and IT Customer Support at Dallas Fort Worth International Airport. Carrie holds coaching certification from iPEC Coaching and a degree from The University of Texas at Arlington.