James L.

James L. is an experienced portfolio manager at Pepper Financial Services Group, serving since July 2015, where responsibilities included work in the Code of Conduct on Mortgage Arrears (CCMA) Department. Prior to this role, James L. worked as an inbound sales agent at UPC Ireland from October 2011 to June 2015, focusing on selling digital TV, broadband, and landline packages while upselling additional services. James L. also held positions at TalkTalk as a retention sales agent and acting team leader from January 2010 to October 2011, and as a retention sales agent at Toucan/Tiscali from October 2006 to January 2010, both roles responsible for customer retention and support. Earlier career experience includes managing a bar from July 2004 to September 2006, overseeing staff and cash management. James L. holds a Diploma in Construction Studies, Construction Management from the Institute of Technology, Sligo, and a Leaving Certificate from St Brendan’s College.