Sarah Rugnath is the Director of Customer Experience at Percepta, where Sarah supports Ford and its partners in improving and delivering elevated customer experiences globally. Prior to this, Sarah held various director roles at TTEC, focusing on digital partnering, sales, and customer experience solutions architecture. Sarah also has experience as a Senior Project Manager at Westpac and a Project Manager at 7C Ltd. Sarah graduated from Newcastle University with a BA HONS in Politics and History.
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