Vania Anderson

Vania Anderson has accumulated quite a bit of experience in the customer service and operations field. Starting as a Customer Service Representative before moving up to roles such as Assistant Team Lead, Team Lead, and now a Customer Operations Manager at Percepta. Prior to this, Vania worked at Knowledge Group as a Program Advisor, focusing on computer-based English teaching software in private schools. Additionally, Vania served as a Supervisor at Alorica, overseeing a team of Customer Service Sales Representatives and actively engaging in process improvement discussions with senior management and stakeholders.