Andrew Moore

Andrew Moore's work experience begins in 2005 at Finishing Touch, where they worked as a Customer Service Representative until 2008. In 2015, they joined Support.com as a Customer Service Technician, handling escalated incidents and providing application support. Andrew also worked as a Remote Data Center Operations Technician 1, resolving hardware and software issues and escalating calls. In 2020, they joined Starbucks as a Service Desk Analyst, acting as the first point of contact for user problems and assisting with hardware and software issues. In 2021, they worked at T-Mobile as a Lab Administrator/Manager, focusing on inventory management, maintenance, and developing documentation. Currently, in 2021, Andrew is employed at Perfecto as a TAC Engineer.

Andrew Moore graduated from Post University in 2020 with a Bachelor's Degree in Computer Science. In addition to their degree, Andrew has obtained several certifications. These include Learning ServiceNow from LinkedIn in November 2020, Office 365 for Administrators: Troubleshooting Issues for Users from LinkedIn in July 2020, Deploying and Configuring Core TCP/IP Services from LinkedIn in April 2020, Windows 7: Troubleshoot from LinkedIn in January 2020, Project Management Foundations: Stakeholders from Lynda.com in February 2018, Project Management Simplified from Lynda.com in February 2018, Office Online Essential Training from Lynda.com in February 2017, Foundations of Networking: Network Media (WANs) from Lynda.com in January 2017, Ethical Hacking: Penetration Testing from Lynda.com in December 2016, Ethical Hacking: Trojans and Backdoors from Lynda.com in December 2016, Foundations of Networking: IP Addressing from Lynda.com in December 2016, Foundations of Networking: Network Media (LANs) from Lynda.com in December 2016, Foundations of Networking: Networking Basics from Lynda.com in December 2016, a training certification from Xfinity home security in May 2016, and CompTIA A+ ce from CompTIA in March 2016.