Steffi Kramers

Steffi K. is an experienced professional in customer experience and communications management, currently serving as the Customer Experience & Communications Manager for IT at Perfetti Van Melle since April 2020. Responsibilities include developing strategic communication plans, establishing an IT identity and brand, coordinating internal communications, and engaging with stakeholders to streamline processes within the IT department. Steffi K. has a strong background in providing high-level secretarial support and event organization, having previously worked as an Executive Assistant at Danone Nutricia Research and CEVA Logistics. Educational credentials include a Bachelor of Business Administration from Breda University of Applied Sciences, ISSA certification from the University of Navarra, and additional studies in strategic communication at Nyenrode Business University.