Derick Jones possesses extensive experience in IT and service management, currently serving as the Senior IT Service Desk Manager at ChampionX. Previously, Derick held various roles at TETRA Technologies, Inc., including Systems Administrator II - Collaborations Engineer and Information Technology Help Desk Manager. Additional experience includes serving as Technical Services Manager at Alert Logic, Service Desk Manager at DYONYX, and both Systems Engineer and Service Desk Analyst positions. Derick holds a Bachelor of Science in Business Administration with a focus on E-Business from the University of Phoenix (2004-2006) and a degree in Management Information Systems from Prairie View A&M University (1995-2000).
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