Katie R. has a diverse work experience spanning different industries. Katie started their career at Sefton Council in 2014 as a Lifeguard and later took on the role of Assistant Swim Coach. During their time there, they performed various duties related to equipment maintenance, health, safety, and hygiene in the Leisure Centre.
In 2017, Katie worked as a Receptionist at Bootle Leisure Centre where they handled reception duties, including greeting visitors, answering phone inquiries, and resolving minor complaints.
Katie then moved on to work at Santander UK in 2018 as a Customer Service Advisor, assisting customers with their banking needs.
Katie's most recent role was at BNY Mellon | Pershing, where they held the position of Senior Representative, Corporate Actions from June 2019 to March 2022. Katie then took on the role of Team Lead, Corporate Actions from April 2022 onwards.
Overall, Katie R. has gained experience in customer service, administration, and leadership roles throughout their career.
Katie R. completed their Bachelor of Science degree in Business and Economics at Edge Hill University from 2015 to 2019. Prior to that, they attended St. John Bosco Arts College from 2009 to 2015. Additionally, in 2014 to 2016, they participated in studies at The Chartered Institute for Securities & Investment (The CISI), although no specific degree or field of study was provided for this period.
April, 2022 - present
June, 2019