Ashley Shackelford

Ashley Shackelford has over a decade of experience in customer support and community management within the gaming and financial services industries. Currently serving as Support Operations Team Leader at Personal Capital since January 2016, Ashley previously held various roles including Customer Support Representative and Community Manager at PLAYSTUDIOS and Storm8. At Perfect World Entertainment, Inc., Ashley contributed as both Community Manager and Community Management Production Assistant, focusing on community engagement and content creation. Earlier experience includes Super Moderator at Zynga and a customer-facing role at Barnes & Noble. Education was pursued at California State University-Sacramento from 2006 to 2008.