Personify Health
Todd A. Hixson is an experienced professional in workforce management, currently serving as the Director of Workforce Management at Personify Health since March 2024. Previously, Todd held prominent positions at Disney Streaming as Global Director of Capacity Planning & Workforce Optimization and at Hulu as Capacity Manager, focusing on optimizing workforce efficiency across multiple channels. Todd's career includes leadership roles at VIPdesk Connect, Cabela's, and Intuit, where substantial contributions to scheduling, forecasting, and employee engagement were made. As a member of the ICMI Advisory Board and the Call Center Industry Advisory Council, Todd has contributed to advancing best practices within the customer management sector. With education from The University of Texas at San Antonio, Todd’s extensive expertise encompasses a range of strategies aimed at enhancing operational efficiency and customer service.
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Personify Health
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We are the first and only personalized health platform to provide health plan administration, holistic wellbeing solutions, and comprehensive health navigation – all in one place. Personalized, human-centric, and powerfully simple, Personify Health helps businesses optimize investments in their members while empowering people to engage more deeply with their health. Personify Health aims to address the issues of increasing healthcare costs and complexity by breaking down traditional silos found in healthcare and rejecting a one-size-fits-all mentality. Backed by decades of experience and global operations, the company brings together industry-leading health, wellbeing, navigation, and benefits solutions to offer a first-of-its-kind personalized health platform. The end-to-end platform makes it easier to proactively respond to people’s unique needs across their lives through a combination of data-driven personalization capabilities, a science-backed methodology, and concierge-level clinical services.