Michael Collins has extensive experience in the hospitality industry, currently serving as a Customer Service Representative at Pet Pros since August 2014. Prior to this role, Michael held managerial and server positions at various establishments including The Station, Grindhouse Burger Bar, and Marben Restaurant, where responsibilities included staff training, food service management, and event coordination. Notably, Michael has a strong background in formal dining presentation, reservation software proficiency, and bar management, with a proven track record of enhancing operational efficiency and customer satisfaction. Educational qualifications include a Diploma in Television Broadcasting from Seneca Polytechnic and an honors diploma from Benjamin Franklin High School.
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