Chirag Patel is an experienced professional with a strong background in business analysis and customer experience solutions. Educational qualifications include a Bachelor of Engineering in Computer Engineering from SSGMCE and a Master of Business Administration in Information Technology from Symbiosis International University. Professional experience encompasses roles at Medallia, including Senior Analyst and Manager, where responsibilities involved leading operational efficiency across enterprise clients and implementing customer solutions. Additional experience includes a business analyst role at Etech Global Services and an internship at I Knowledge Factory Pvt. Ltd. Currently, Chirag serves as a Senior Manager, CX Solution Engineer at Pfizer, driving the launch of enterprise surveys and designing scalable customer experience solutions.
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