Emilia Potera

Emilia P. has extensive experience in customer support and IT operations, currently serving as a Support Agent at PhantomBuster since November 2022. Previously, Emilia worked as an IT 2nd Level Support Specialist at Worldline Global, responsible for implementing projects, coordinating orders, and ensuring operational readiness. Emilia's background includes roles as a Customer Support Representative at Storytel and a Client Technology Representative L2 at CWT, where responsibilities involved providing technical support and mentoring colleagues. Early career experience as an Event Manager at cityevents.pl involved organizing academic conferences, while internships at the Senior Support Centre Warsaw and Alfa Star Travel Agency provided foundational skills in customer service and event organization. Emilia holds a Master's degree in Tourism from Akademia Wychowania Fizycznego im. Józefa Piłsudskiego w Warszawie and has a strong educational background in the same field.