Melissa Crowe

Melissa Crowe has over 15 years of work experience in the financial services industry. Melissa is currently the Director of Operations at Phoenix Financial Services since January 2023. Prior to that, they worked at Phoenix Financial as a Collections Manager starting in September 2015. Before joining Phoenix Financial, Melissa worked at Premiere Credit of North America for 9 years. At Premiere Credit, they held various roles including Unit Collection Manager - Garnishment and Unit Collection Manager - PA Higher Education Client. In these roles, they managed teams, handled reporting, recruited, trained, and ensured successful repayment on thousands of accounts. Melissa's contributions led to significant improvements in rankings with the Department of Education.

Melissa Crowe attended Professional Careers Institute from 2001 to 2004, where they earned a Diploma in Business Administration and Management, General.