Mariagrazia Toto

Mariagrazia Toto is an experienced customer care and hospitality professional with a background in various front and back office roles. Currently serving as a Receptionist at Phonetica since September 2021, Mariagrazia previously worked as a Customer Operations Specialist at Covisian, focusing on customer service for Fineco Bank. With significant experience at NH Hotel Group, roles included Front Office Manager, Assistant Front Office Manager, and Receptionist, emphasizing guest experience and event management. Educational qualifications include a degree in Hospitality Management from Uplevel and a diploma in Foreign Languages and Literature from Liceo Linguistico "Matilde Serao."