Frida Fager

Frida Fager is a Service Delivery Manager at Phoniro Sverige since February 2023, with a diverse background in operations and workforce management. Prior experience includes serving as Operations Manager and Assistant Call Center Manager at Teleperformance from June 2018 to September 2022, and Workforce Manager and Säljledare at Telia Company from August 2013 to June 2018. Frida's earlier roles at Transcom from June 2008 to July 2013 encompassed Teamledare, Manager Training, Utbildare for customer service projects with Tele2, and Team Coach, focusing on coaching sales staff. Frida holds education credentials from the University of Gothenburg, completing studies in 2016 and 2020.