Charmaine Louzao

Charmaine Louzao is a seasoned hospitality professional with extensive experience in guest services and destination marketing. Currently serving as a Concierge for Piazza Hospitality at Hotel Healdsburg, Harmon Guest House, and h2 Hotel since June 2023, Charmaine previously held positions such as Destination Marketing Manager at Sonoma County Meeting Services and Coordinator of Volunteers for #nokidhungry. With roles at Dutton Estate Winery as Wine Ambassador at Large and the Golden State Warriors as a Part-time Concierge, Charmaine has demonstrated a strong commitment to customer relations across various sectors. Notable past experience includes serving as Senior Estate Host at Stonestreet Estate Vineyards & Winery and Meeting Sales and Services Manager for Sonoma County Tourism, where Charmaine played a key role in promoting Sonoma as a prime destination. Educational pursuits continue at El Camino College since 1986.