Lyndsey B. is a Customer Success and Operations Manager at The Venture Studio since September 2023, leading initiatives to optimize internal sales processes and enhance customer success operations. Prior to this role, Lyndsey served as Customer Success Lead at Nova, where collaboration with entrepreneurs was central to developing tech startups. Lyndsey's experience also includes serving as Client Services lead at AskEddi, where strong stakeholder relationships were cultivated, and as Customer Success Manager at Ruler Analytics, focusing on team mentoring and customer feedback initiatives. Previous roles at SmartSearch included Strategic Account Manager, achieving a 98% retention rate, alongside earlier positions in sales and customer service. Lyndsey holds a Bachelor's Degree in Event Management from Liverpool John Moores University and a qualification in Business Administration from Burnley College.
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