Pierce Professional Resources
- IT Systems Manager
IT Systems Manager
Engineering · Full-time · Charlotte, United States
Job description
- Managing IT budget for systems and prioritizing funds based on primary department goals
- Monitoring the productivity and performance levels of IT employees and conducting performance reviews
- Maintaining collaborative relationships with other department heads to determine their technology needs
- Delegating repair and installation requests to the Junior System Administrator
- Provide regular status updates to stakeholders including department heads and leadership team
- Creating and monitoring long-term schedules to determine when to update company computer systems and cybersecurity measures
- Researching new business technologies and IT software to strengthen the organization's computer systems
- Creating surveys to gauge company employee IT needs and questions
- Drafting informational documents to help company employees troubleshoot standard computer problems and navigate new programs
- Assisting IT employees with complex installations or repairs
- Implementing new software programs and computer technologies that support organizational goals and objectives
- Mentor and coach new team members and junior level staff
- Provide emergency or critical maintenance completed within approved time period
- Recognize opportunities to improve process efficiencies and implement them in a cost-effective manner
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