Maggie Battaglia

Maggie Battaglia has a diverse work experience. Maggie started their career in 2009 as a Sales Associate at Dayton Country Club, where they were responsible for customer service, golf score submissions, and floor maintenance. Maggie then worked as a Teller at The Citizen's National Bank of Southwestern Ohio from 2011 to 2012, where they completed training within 5 weeks and mastered all tasks assigned throughout the day. In 2012, Maggie moved to Trebnick Systems, Inc. as an Inside Sales/Office Support. Finally, in 2013, they joined Pinger as a Customer Support Advocate, and was later promoted to Customer Support Manager and then Director of Customer Support. As Manager, they were responsible for managing the daily/weekly/monthly success of 14 Customer Support Advocates to ensure the individual, and Support team, achieved weekly and monthly SLAs. Maggie also engaged in cross department collaboration for the development and optimization of the applications' help centers to ensure all content was relevant and up-to-date, and provided self-service opportunities for customers.

Maggie Battaglia attended Ohio University from 2009 to 2013, where they earned a Bachelor's Degree in Business Marketing and a Bachelor of Business Administration - BBA in Marketing.