Keitha Leah Madison

Keitha Leah Madison has a diverse work experience in the field of business intelligence and process improvement. Currently, they are employed at Pinnacol Assurance as a Senior Business Intelligence Analyst since October 2022. Prior to that, Keitha worked at Idaho State Insurance Fund, starting as a Business Analyst from May 2017 to September 2018. Later, they transitioned into the role of UX/Process Designer from September 2018 to December 2019. Keitha Leah also served as a Business Intelligence Analyst from November 2019 to October 2022.

Before their time at Idaho State Insurance Fund, Keitha worked at Valor Health as a Performance Improvement Manager from July 2016 to May 2017. Additionally, they held the position of Document Control Specialist from January 2016 to July 2016.

Keitha's earlier work experience includes roles at Blue Cross of Idaho, where they were a Business Analyst/Process Specialist from November 2013 to January 2016, and an Intake Coordinator from January 2013 to November 2013.

Keitha Leah Madison attended Boise State University from 2010 to 2013, where they obtained a Bachelor of Arts (B.A.) degree in Anthropology. In addition to their degree, they also hold various certifications. In November 2017, they obtained the ICAgile Certified Professional certification from ICAgile. In March 2018, they received the Certified Idaho Workers Compensation Specialist certification from the Idaho Industrial Commission. In March 2019, they obtained the Professional Scrum Master I certification from Scrum.org. Lastly, in April 2019, they obtained the Certified Change Practitioner certification from Prosci.