Carolina Costa Martins

Digital Customer Communications Manager at Pipedrive

Carolina Costa Martins has a diverse range of work experience. Carolina started their career in 2012 with a summer internship at Banco Santander. In 2013, they worked as a Management Control and Back-Office support at BESV. From 2015 to 2018, Carolina worked at Mercer as an Investment Analyst, where they were responsible for producing and checking investment performance reports. Carolina also managed a team in India. In 2019, Carolina joined Pipedrive as a Senior Sales Account Executive. Carolina later transitioned to the role of Digital Customer Communications Manager in 2020. In this role, they developed and executed personalized communication strategies for lead generation, retention, growth, and winback campaigns. Carolina focused on improving key business metrics and reducing churn.

Carolina Costa Martins completed their education in a chronological order. Carolina first attended Lycée Français Charles Lepierre from 1994 to 2008, but the specific degree and field of study attained during this period are not provided. Subsequently, from 2008 to 2011, they pursued their undergraduate degree in Management at Nova School of Business and Economics. After that, from 2011 to 2013, they attended the same institution to pursue their Master of Science (MSc) degree in Management. In addition to their formal education, they obtained a certification in the SheCodes Coding Workshop from SheCodes Workshops in January 2020.

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Timeline

  • Digital Customer Communications Manager

    August, 2020 - present

  • Senior Sales Account Executive

    January, 2019

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