Bruna Nakamura Nepomuceno

Customer Success Coordinator at Pipefy

Bruna Nakamura Nepomuceno's work experience includes:

- Customer Success Coordinator at Pipefy since January 2023. Previous roles at Pipefy include Implementation Team Leader from March 2021 to January 2023 and Implementation Success Manager from May 2019 to March 2021. As an Implementation Success Manager, Bruna conducted onboarding with new clients, provided detailed services to ensure optimal use of the solution, and guided clients in configuring, automating, and generating reports. Bruna also analyzed performance and optimization of the platform.

- SDR US || Young Gun program at Pipefy from November 2018 to April 2019. This role focused on inbound prospecting, lead qualification, connecting with leads, understanding their needs, scheduling product demonstrations, and moving leads through the pipeline. Bruna played a crucial role in new business generation and improving conversion performance.

- SDR Brasil || Young Gun program at Pipefy from April 2018 to October 2018. This role also focused on inbound prospecting and lead qualification. Bruna was responsible for improving the conversion performance and played a pivotal role in the sales funnel.

- Internship at Cervejaria Ambev from April 2017 to April 2018.

- Internship at Grupo Boticário from November 2015 to November 2016.

- Bolsista Ciências sem Fronteiras at CNPq - Conselho Nacional de Desenvolvimento Científico e Tecnológico from September 2014 to August 2015. Bruna participated in the Ciências sem Fronteiras program, studying chemical engineering at Queen's University of Belfast in the UK. Bruna also completed a project on the development of packaging with carbon dioxide-sensitive ink, which changes color to indicate product viability.

- Internship at USDA from December 2011 to January 2013.

Bruna Nakamura Nepomuceno started their education in 2011 at Pontifícia Universidade Católica do Paraná, where they pursued a Bachelor's degree in Chemical Engineering. Bruna completed their studies in this field in 2017. In 2014 and 2015, they also attended Queen's University Belfast, where they continued their Bachelor's degree in Chemical Engineering.

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