Helen Lenoel

Helen Lenoel is an accomplished professional in customer support and account development, currently serving as the Director of EMEA Customer Support at PitchBook Data since June 2019, where responsibilities encompass overseeing customer support operations in the EMEA region. Prior to this role, Helen held several positions at Forrester Research Ltd from January 2016 to January 2019, including Manager of the UK Associate Customer Success team and contributed to training and developing account managers. Additionally, from July 2008 until January 2016, Helen was a Senior Account Development Manager and ADM team Leader at Forrester Research. Earlier in the career, Helen served as a Senior Client Service Manager at Jupiter from 2000 to 2008. Educational qualifications include a Diploma in Learning and Development from The Chartered Institute of Personnel and Development and a BA (Hons) in Leisure & International Tourism Management from the University of North London.