Joseph W.

Joseph W. has extensive experience in IT service support and management, currently serving as the Head of IT Service Support at Places for People since January 2015. Previously, Joseph held various roles, including Service Desk & Field Engineering Manager, Service Delivery Manager, Service Desk Team Lead, and IT & Comms Field Services Engineer. Joseph has a strong focus on team development, leadership, and problem-solving, with a deep understanding of the ITIL framework and service management processes. Prior experience includes roles at NHS as an IT Support Field Technician and at Use-IT Computers as an IT Support Technician. Joseph's educational background includes studies at The Hollins Technology College, Accrington & Rossendale College, and Total Network Solutions Europe.