Olivia K. is an experienced IT manager currently leading IT operations and strategy at Planet Innovation, a company focused on health tech innovation in Australia and the US. With a proven track record in IT transformation projects, Olivia has implemented audio-visual upgrades, established flexible work setups, and enhanced digital collaboration tools. Previous roles include Program Development Manager at ACSA, Head of Voice Technology Services at Medibank, and IT leadership positions at Latitude Financial Services and GE Capital, where Olivia managed IT service delivery and operational readiness. With a Bachelor's degree in Computing from Monash University, Olivia brings extensive expertise in both IT management and service excellence across various sectors.