Kimberly Simms

Kimberly Simms is the Chief Customer Officer (CCO) at Planful. She has over 20 years of leadership and management experience, having served in managerial and consulting roles at Anaplan, IBM, HireVue, Trigo Technologies, and Accenture.

As the Vice President of Customer Success at Anaplan, a global cloud planning company, Kimberly drove customer success across the solution delivery lifecycle, while scaling and developing her team during a period of hypergrowth. Most recently, she served as Senior Vice President of Customer Success at HireVue, the global leader in virtual interviewing and assessments technology, where she built and led a global customer success organization that achieved significantly improved customer engagement, resulting in best-in-class customer retention levels.

Earlier in her career, Kimberly directed sales and delivery at IBM to support the analytics portfolio and served as big data practice lead for the information management lab services group. She began her career in consulting at Accenture after graduating from the University of Kansas.