Cindy Ortiz Arce

Cindy Ortiz Arce is an experienced IT Compliance Specialist currently employed at Plannatech since May 2024. Previously, Cindy served at Kyndryl from June 2014 to September 2022 in various roles, including Product Owner, where communication with stakeholders was key to leading business and product teams for improvements. As a Process Specialist, responsibilities encompassed creating and maintaining global compliance frameworks, ensuring adherence to privacy policies such as GDPR and CCPA. Prior to Kyndryl, Cindy worked at IBM as a Delivery Process Architect and Project Manager, where duties included developing contractual documents and designing solution frameworks. Cindy’s career began at Hewlett-Packard as a Queue Manager. Educational qualifications include a degree in Project Management from Tecnológico de Costa Rica, ITIL Foundation from New Horizons, proficiency in Portuguese from Universidad de Costa Rica, and conversational English from Instituto Nacional de Aprendizaje.