CS

Carina Sandholm

Chief Customer Officer at Pleaz

Carina Sandholm's work experience includes various roles in customer success, consulting, marketing coordination, and project management.

From 2020 onwards, Carina worked at Pleaz, starting as a UX Researcher & Communications and then transitioning to a Customer Success Manager role. Currently, they hold the position of Head of Customer Success.

In 2019, Carina worked as a Freelance Consultant and Advisory Partner at KnowledgeWorker. Carina provided consulting services and acted as an advisory partner during their time with the company.

Before that, in 2019, Carina worked as a Digital Consultant at Motus Move, where they helped develop a WordPress website and provided strategic counseling on branding and digital presence.

Carina also has experience with KnowledgeWorker from 2017 to 2019, where they held the positions of Communication Manager and Partner. In these roles, they were responsible for strategic communication, content management, and automation of internal knowledge sharing processes. Carina also contributed to projects such as a Christmas calendar for Facebook.

In addition, Carina has volunteered as a Marketing Coordinator at Xenodoxia in 2018, where they gained experience in marketing coordination.

From 2016 to 2017, Carina worked at Unite Rebels as a Talent & Campaign Manager, Project Employment. In this role, they recruited micro-influencers, managed Instagram campaigns, and produced content such as articles and newsletters.

Carina's earlier experience includes roles at Salling Stormagasiner and VisitDenmark. At Salling Stormagasiner, they worked as a Product Coordinator and E-commerce and Logistics Assistant, handling tasks such as adding products, coordinating with stakeholders, and managing on-site campaigns. At VisitDenmark, Carina worked as a PR & Press Office Trainee, where they assisted with media relations, promotion, and coordinating press visits.

Overall, Carina Sandholm has a diverse background with experience in customer success, consulting, marketing coordination, project management, and public relations.

Carina Sandholm's educational history is as follows:

From 2012 to 2015, Carina attended Aarhus BSS - Aarhus University, where they obtained a Master of Arts (MA) degree in International Business Communication in Corporate Communication.

Prior to that, from 2009 to 2012, they studied at Handels- og IngeniørHøjskolen, Aarhus Universitet, earning a Bachelor of Arts (BA) degree in International Communication and Multimedia.

In 2011, Carina was an exchange student at Glasgow Caledonian University, where they pursued a Bachelor of Arts (BA) degree.

Before entering university level studies, Carina completed their secondary education at Lemvig Handelsskole og Handelsgymnasium from 2006 to 2009, specializing in Marketing.

Furthermore, Carina has obtained additional certifications throughout their career. In 2020, they completed the Design Sprint program at LEAD THE TALENT. Carina also completed a course in Video editing with Adobe Premiere Pro (intro) at Intellia in the same year.

In 2019, Carina received the Digital Coordinator certification from Google Succes Online. Carina also completed a course in Basic Digital Marketing from the same institution. Additionally, they obtained the Google Analytics Individual Qualification.

Lastly, in 2016, Carina attended training programs on Leadership Behaviors - Selvledelse and Introduktion til Leadership Behaviors, both offered by Dansk Supermarked Group.

Links

Previous companies

VisitDenmark logo

Timeline

  • Chief Customer Officer

    August 1, 2023 - present

  • Head of Customer Success

    August, 2021

  • Customer Success Manager

    February, 2021

  • UX Researcher & Communications

    November, 2020