Maria Julian is an experienced professional in the IT and operations field, currently serving as Help Desk Manager at Plexxus since September 2011. In this role, Maria oversees the SAP Help Desk, providing support to over 5,000 users across Plexxus and affiliated hospitals, while also collaborating with third-party vendors to ensure exemplary customer service. Prior to this, Maria held various roles at SMITS, Inc. from 2001 to 2011, including Enterprise Solutions Manager, Application Support Services Manager, and Account Manager, where responsibilities ranged from managing SAP consulting engagements to leading support teams and aligning IT strategies with business objectives. Maria holds a degree in Workplace Communication from Ryerson University and a Bachelor of Science from the University of the Philippines.
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